Courses

Calling-in Communication

This set of four 4-hour workshops introduces the principles and skills of calling-in communication. The workshops can be taken as a sequence or individually. A 40-hour training of trainers course is available for those who have completed the four-workshop series.

Workshop 1: Introduction to Calling In
Workshop 2: Intermediate Calling-in Dialogue
Workshop 3: Advanced Calling-in Dialogue
Workshop 4: Leading Calling-in Mediation Meetings
Workshop 5: Calling-In Facilitation and Training of Trainers

Workshop 1:

Introduction to Calling In

Are difficult conversations—or the lack of authentic conversations—about institutional inequities holding back opportunities for deeper transformation in your organization, community, department, or division? When calling out becomes the discursive norm, it can undermine any equity efforts before you’ve even begun. This workshop explores the importance of building authentic communities as well as the challenges of and opportunities for shifting the discourse so equity can thrive. The concepts and skills covered include calling-out versus calling-in dialogue and practice in calling in during interactive, real-time interactions.

What you will learn:

Understand the philosophical underpinnings of calling in and linkages to the principles of cultural humility
Understand the distinction between calling in and calling out
Understand the development of true equity-centered community
Develop a communication self-reflection practice
Practice calling in during interactive, real-time interactions

Workshops typically include:

Introductions, energizers, and experiential learning activities
Mindfulness and journaling practices
Small group discussion and real-time case study practice
Action planning

Who should attend:

DEI leaders, chief diversity or equity officers, administrators, classified professionals, students, program leaders, clergy, community center staff, counselors, educators, therapists, coaches, social workers, and mentors
Anyone who works directly with other people
Anyone who works in an organization/network/coalition dedicated to ensuring the cultural safety, health, well-being, sense of belonging, and equity for themselves and others

Workshop 2:

Intermediate Calling-in Dialogue

This workshop builds on the concepts and skills covered in the beginning workshop on calling-in dialogue. Topics covered in this intermediate workshop include peace psychology and mindfulness, identifying personal triggers, and practice in conflict situations.

What you will learn:

Understand peace psychology and its linkages to mindfulness
Practice strategies for shifting discourse and navigating emotional temperature
Identify on personal triggers and communication wants and needs
Practice calling in during interactive, real-time conflict

Workshops typically include:

Introductions, energizers, and experiential learning activities
Mindfulness and journaling practices
Real-time coaching
Small group discussion on how to foster calling-in in daily life
Action planning

Who should attend:

DEI leaders, chief diversity or equity officers, administrators, classified professionals, students, program leaders, clergy, community center staff, counselors, educators, therapists, coaches, social workers, and mentors
Anyone who works directly with other people
Anyone who works in an organization/network/coalition dedicated to ensuring the cultural safety, health, well-being, sense of belonging, and equity for themselves and others

Workshop 3:

Advanced Calling-in Dialogue

This workshop builds on the concepts and skills covered in the intermediate workshop on calling-in dialogue. Topics covered in this advanced workshop include conflict transformation theory, mediation, complementary practices, and more extensive practice in conflict situations.

What you
will learn:

Understand conflict transformation theory and mediation basics
Practice applying the calling-in protocol and humble inquiry
Understand complementary communication practices (e.g., motivational interviewing, appreciative inquiry, non-defensive communication, nonviolent communication)
Design a self-reflection and compassionate communication action plan
Practice conflict coaching for organizational equity resistance

Workshops typically include:

Introductions, energizers, and experiential learning activities
Mindfulness and journaling practices
Overview of the four core principles
Small group discussion on how to foster cultural humility in daily life
Action planning

Who should attend:

DEI leaders, chief diversity or equity officers, administrators, classified professionals, students, program leaders, clergy, community center staff, counselors, educators, therapists, coaches, social workers, and mentors
Anyone who works directly with other people
Anyone who works in an organization/network/coalition dedicated to ensuring the cultural safety, health, well-being, sense of belonging, and equity for themselves and others

Workshop 4:

Leading Calling-in Mediation Meetings

This workshop focuses on preparing to lead calling-in mediation meetings. The skills covered include practice leading calling-in restorative communication, designing communication and conflict transformation plan, and applying these skills in a variety of settings.

What you
will learn:

Conduct pre-mediation meetings
Practice leading calling-in restorative communication meetings
Apply calling-in to supervisory meetings, workshop facilitation, classroom settings
Design a communication and conflict transformation plan
Lead conflict coaching and mediation sessions

Workshops typically include:

Introductions, energizers, and experiential learning activities
Mindfulness and journaling practices
Overview of the four core principles
Small group discussion on how to foster cultural humility in daily life
Action planning

Who should attend:

DEI leaders, chief diversity or equity officers, administrators, classified professionals, students, program leaders, clergy, community center staff, counselors, educators, therapists, coaches, social workers, and mentors
Anyone who works directly with other people
Anyone who works in an organization/network/coalition dedicated to ensuring the cultural safety, health, well-being, sense of belonging, and equity for themselves and others

Workshop 5:

Facilitator Training:

Calling-In Facilitation and Training of Trainers

This is a specialized five-day intensive training (40 hours) prepares facilitators and trainers to teach calling in. Participants must have completed all four of the workshops.

What you
will learn:

Facilitate calling-in communication
Train others in a variety of settings to teach calling-in communication

Workshops typically include:

Overview of the principles of calling-in communication
Small group discussions
Practice sessions

Who should attend:

DEI leaders, chief diversity or equity officers, administrators, classified professionals, students, program leaders, clergy, community center staff, counselors, educators, therapists, coaches, social workers, and mentors
Anyone who works directly with other people
Anyone who works in an organization/network/coalition dedicated to ensuring the cultural safety, health, well-being, sense of belonging, and equity for themselves and others